ABOUT THE SERVICE
“ARE THERE ANY HARD DATA LIMITS?”
BMI Blue LTE 300 lets you stream at the highest speeds available in your area for up to 300GB. Once you reach this limit, you will be shut off until your next due date.
BMI Black LTE 450 will allow up to 450GB of data to be used before you are capped. Once you reach this limit, you will be shut off until your next due date.
For additional information, please contact one of our representatives to help optimize the experience for you.
“HOW MUCH DATA DO YOU GET IN YOUR DATA PLAN?”
BMI Blue LTE 300 will cap at 300 GB. Once you reach this limit, you will be shut off until your next due date.
BMI Black LTE 450 will cap at 450 GB. Once you reach this limit, you will be shut off until your next due date.
For additional information, please contact one of our representatives to help optimize the experience for you.
“WHAT NETWORKS DO YOU USE?”
Blue Magic internet operates off of GSM networks and their participating towers.
“HOW DO I GO ABOUT CHECKING TO SEE IF I CAN GET SERVICE IN MY AREA?”
Please use the chat function available on the website, so a representative may help you check the availability in your area. You can also visit the “Contact Us” tab at the top and send us your information, so a representative can look that up for you.
“HOW DO I ACTIVATE MY SERVICE ONCE I RECEIVE MY PRODUCTS?”
Please refer to the included activation card that was shipped with your device, for full step by step instructions. We have 3 options to help with account activation.
- Customers can call (850) 372-4284 Monday through Friday 9am-6 pm CST or Saturday 10 am-2pm CST.
- For help through email, you can send an email to bmagicisp@gmail.com. Please include your name, contact phone number, device IMEI (located behind the battery) and sim ICCID (begins with 89 and is 20 digits long).
- Customers may also utilize the chat feature on the website for activation.
“HOW DO I MAKE A PAYMENT?”
For our Blue Magic customers to set up recurring payments:
- You can call (850) 372-4284 Monday through Friday 9am-6pm CST and Saturday 10am-2pm CST to have a rep assist in setting you up on our AUTO PAY system.
- You may also use the chat feature on website to have help setting up recurring payments.