ABOUT THE SERVICE
“ARE THERE ANY HARD DATA LIMITS?”
No there isn’t any hard data limits. BMI Blue LTE 400 lets you stream at the highest speeds available in your area for up to 400GB. After you’ve reached 400GB, speeds will throttle back. You will still be able to stream and browse the web until the next due date. For more additional information please contact one of our representatives to help optimized the experience for you.
“HOW MUCH DATA DO YOU GET IN YOUR DATA PLAN?”
BMI Blue LTE 400 is soft stopped at 400 GB per month. If you use more than 400GB during a month, your service will not be interrupted. Your account will instead throttled to a speed that still allows streaming and regular web browsing until the next due date. For more additional information please contact one of our representatives to help optimized the experience for you.
“WHAT NETWORKS DO YOU USE?”
Blue Magic internet operates off of GSM networks and their participating towers.
“HOW DO I GO ABOUT CHECKING TO SEE IF I CAN GET SERVICE IN MY AREA?”
Please use the chat function available on the website, so a representative may help you check the availability in your area. Additionally, please visit the “Contact Us” tab at the top send us your information, so representative will look that up for you.
“HOW DO I ACTIVATE MY SERVICE ONCE I RECEIVE MY PRODUCTS?”
Please refer to the included activation card that was shipped with your device, for full step by step instruction. We have 3 options to help with account activation.
- Customers can call (850) 372-4284 Monday through Friday 9am-6 pm CST or Saturday 10 am-2pm CST.
- For help through email you can send an email to firstname.lastname@example.org, please include in email your name, contact phone number, device IMEI (located behind the battery) and sim ICCID (begins with 89 and is 20 digits long).
- Customers may also utilize the chat feature on the website for activation.
“HOW DO I MAKE A PAYMENT?”
For our Blue Magic customer who would like to pay for their monthly bill.
- You can call (850) 372-4284 Monday through Friday 9am-6pm CST and Saturday 10am-2pm CST.
- You may also use the chat feature on website to have help with payment.
- Please ask about AUTO PAYMENT PROMO, if you’d like to have set up auto payments monthly and receive a $10 discount per month